The influence of information management quality and process optimization efficiency on the effectiveness of teacher credit recognition systems in vocational colleges in Hebei, China

Tongxin Li, Rawi Buaduang and Supot Rattanapun

African Educational Research Journal
Published: April 8 2026
Volume 14, Issue 2
Pages 345-353
DOI: https://doi.org/10.5281/zenodo.19469457

Abstract

Fragmented information management, inefficient operational processes, and concerns over transparency and fairness limit Teacher Credit Recognition System (TCRS) in vocational colleges in Hebei, China from supporting reliable and equitable teacher evaluation. Drawing on the Information Systems Success Model and Business Process Reengineering Theory, this study formulates hypotheses on the direct and interactive effects of Information Management Quality (IMQ) and Operational Process Optimization (OPO) on Teacher Credit Recognition System (TCRS) effectiveness. Hierarchical regression analysis of survey data from 450 staff of five Tangshan vocational colleges verified all hypotheses. IMQ significantly enhances OPO (β = 0.620); both IMQ (β = 0.670) and OPO (β = 0.730) are robust direct predictors of TCRS effectiveness. A significant positive interaction effect was identified (β = 0.220), meaning high IMQ’s positive impacts were markedly amplified by high OPO. The model explains 67.3% of TCRS effectiveness variance. Findings indicate that an efficient, accurate and fair TCRS relies on synergistically advancing IMQ and optimizing operational processes.

Keywords: Information management quality, operational process optimization, teacher credit recognition system, vocational colleges, interaction effect, hierarchical regression.

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